Learning design
Scenario-based modules, microlearning, and performance support — built around what someone needs to do, not what they need to be told.
- Articulate Storyline & Rise
- Scenario & branching design
- Performance support
Ten years designing software. Now designing how people learn to use it.
Learning design and UX turn out to be the same craft pointed at different problems: ask the right questions, remove the friction, build the thing that actually helps someone do the thing. Here are the projects, and the notes I made working it out.
UX & product
A decade across SaaS products, agencies, and internal teams, turning complex workflows into something a person can actually move through.
- Product & interaction design
- Research & discovery
- Design systems