About me

I’ve spent over a decade working in UX/UI across SaaS products, agencies, and internal teams, translating complex workflows into intuitive, human-centered experiences. Lately, I’ve been shifting focus to learning design, applying those same skills to help people build knowledge, skills, and confidence.

With a background in Art History and French, I learnt how to untangle abstract ideas and shape them into structured, visual narratives — something that still influences how I design for clarity and meaning today.

I collaborate with SMEs, engineers, and users to design onboarding, support, and product education content. I also mentor designers and have tutored first-year university students, which sharpened my interest in how people learn, especially when they’re just starting out.

For me, learning design is UX with a purpose: asking the right questions, removing friction, and building experiences that solve the right problems, and actually help people do the thing.

Black and white portrait of Kat McGowan.

Right now I am…

In progress:
Prof Cert in Instructional Design and Cert IV in Training and Assessment
Writing:
On learning, experience design, and storytelling
Enjoying:
Melbourne’s food and gardens
Learning:
Rive, JavaScript

I’ve spent the last 10 years working in UX/UI across SaaS products, agencies, and digital teams.

View my UX & product work